True North Realty
Client reviews

5.0 ★ · 63 verified reviews

Every review is verified. Behind each one is a family, a first home, a big move — and Monica guiding them through.

Sandra & Rodney Kantner
Buyer·October 2026
★★★★★

Monica was so caring and easy to work with! She was knowledgeable, prompt, and so quick to respond anytime we had questions or concerns. You can see very clearly that she cares about the buyers, their buying experience and finding the right home for them. Thank You Monica so much! Sincerely, Rod and Sandy Kantner ❤️

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Joseph and Simona
★★★★★
August 2026

We have been looking at making the move from Vermont to NC for a while, and when the time came to start our search we reached out to True North and was lucky to be introduced to Monica, being an out of state buyer has its difficulties, but Monica's communication, knowledge and understanding of what we were looking for made this process so much easier than we expected. We were not easy clients to work with, as our home search criteria was ever changing, but Monica was able to pivot and guide us every step of the way. We are so grateful to have met and worked with Monica!

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Devarta Monroe
★★★★★
July 2026

Monica stuck with us through the ups and downs in the market and provided excellent service all the way to the end. We are very appreciative of her stellar customer service and highly recommend her to anyone within the area!

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Dewayne Jr.
★★★★★
June 2026

Monica was absolutely phenomenal throughout our home-buying journey. From the very beginning, she demonstrated professionalism, dedication, and an incredible attention to detail. Her communication was outstanding—she kept us informed every step of the way, responded quickly to our questions, and made sure we always understood what to expect next. What truly set Monica apart was her diligence and commitment to making the process as smooth and stress-free as possible. She handled every detail with care, stayed on top of deadlines, coordinated with all parties involved, and proactively addressed any issues before they became problems. Her knowledge and guidance gave us complete confidence in every decision we made. Purchasing a home can be overwhelming, but Monica took care of everything and gave us genuine peace of mind throughout the entire process. We always felt that she had our best interests at heart and was working tirelessly to ensure a successful outcome. If you’re looking for a real estate agent who is knowledgeable, responsive, hardworking, and truly cares about her clients, I cannot recommend Monica highly enough. We are incredibly grateful for her help and would gladly work with her again in the future.

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M. Harvey
★★★★★
June 2026

Monica has a genuine friendly and bubbly demeanor that is infectious and a joy to be around. Monica was always available promptly by phone or text, and cheerfully willing to address even minor questions or concerns. Her extensive familiarity with the area (which was new to me) and connections in the community were an invaluable resource, even after the sale. I would highly recommend Monica to others, and if I ever consider moving again, she will be my first call.

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MayLy Vue
★★★★★
April 2026

Monica takes pride in her work and her clients. She’s professional and efficient. She always makes sure you are 100% in the loop on every move that happens from start to finish. She’s thorough when explaining things I was unsure about and answering any questions I had (I had a lot of questions). She’s been so helpful through the process of selling my home and has become a friend during the process. Monica has gone above and beyond for me and I am so grateful for her and her hard work! If you are wanting to sell or buy a home, Monica is the agent you’ll want to work with!

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★★★★★
April 2026

Buying a home and moving are known to be the most stressful times in someone's life. Monica has been a total blessing in my life. She made this experience go smoother and helped ease my frustration. She was knowledgeable and gave great advice as well as good contacts with other people such as a local handyman to help me with final necessities for the move. She was quick to respond when I called or texted. She made me feel cared for not just another potential sell. I appreciate her dedication to making sure this was a positive experience and helping fine everything I was looking for in a new home. I pray God will continue to bless your life and the fruit of your labor.

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★★★★★
March 2026

I had an excellent experience working with Monica from start to finish. She was incredibly responsive, always quick to answer my questions and address any requests I had throughout the process. Her communication was clear, timely, and consistent, which made everything feel smooth and stress-free. She demonstrated strong knowledge of the market and provided great guidance every step of the way. I always felt confident that things were being handled professionally and efficiently. What really stood out was how attentive and dedicated she was—she truly made me feel like a priority. I highly recommend Monica to anyone looking for a reliable, knowledgeable, and responsive real estate agent. She made the entire experience a great one!

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Johnny & Anna Pope
★★★★★
February 2026

Monica was fantastic from start to finish. Anytime I would have any questions or concerns she was only a phone call away, and had the answers. She truely puts her heart into what she does. Her personality and professionalism are the best you could ask her.

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★★★★★
January 2026

We found Monica through a Google search once we got settled in Hickory. She contacted us right away. We sat down and went over our needs and wants. She immediately sent us houses to look over. Once we found the house we liked. Her game went up another level. She explained things well to us and set our expectations correctly. She got us a lot of what we wanted and need from the sellers. We couldn't be more happy with her. Also, did she an amazing job with our kids (5 yr old, 2 yr old) during the showings. So we could look first and then we would talk. Totally recommend her and will use her to sell if it's in future. Thank you for everything!

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★★★★★
December 2025

Ours was a complex sale from out of state involving multiple owners and remote buyers. Monica was very responsive throughout and made sure things kept moving for us. We have been very grateful for her through every step of the selling process.

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Donna Moose
★★★★★
November 2025

Monica has gone above and beyond with selling my mother's home. She has put in a lot of hours and dealt with a very difficult buyer. I truly appreciate how she picked my mom who is 88 up and drove her to the lawyers office for closing since I was at work. Overall I'm very happy with Monica and plan to have her assist me with my new home purchase .

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Amy Steinhoff
★★★★★
October 2025

always been someone I can count on — so it was no surprise that she did such an amazing job selling my house! She handled everything with great communication and made the whole process easy and stress-free. Monica kept me updated every step of the way and really went above and beyond to make sure everything went smoothly. If you are looking to sell with someone who truly cares about your situation and has the patience of Job........and knows what they’re doing, Contact Monica. I cant thank her enough.

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Steven and Jessica Garner
★★★★★
September 2025

Monica was great to work with on the sale of our house. She was always helpful, answered our questions and calls promptly. She made the process easy from start to finish. We really appreciate her knowledge, her time and dedication to us as clients. We would use her again without hesitation

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Brandon & Amy Nason
★★★★★
September 2025

Monica was always on point. She went to work quickly when our offer got accepted and didn't stop until everything was done. I was impressed with her thoroughness in every step of the process and quick responses to all of our questions. Thank you for helping us secure the perfect home for our family!

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Roesner
★★★★★
August 2025

Monica is an exceptional real estate agent. She started to work immediately on marketing our home. The marketing was fantastic and within a couple of weeks we had an offer and closed soon after. Monica answered all our questions and also answered the buyers questions and kept the sale moving forward.

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★★★★★
July 2025

Monica went above and beyond what any other realtor would have done from my experience. She was always very professional and made sure the process went as smoothly as it could have. Selling/Buying a home is very stressful, and she does an amazing job at staying positive which becomes infectious and results in an overall positive experience during stressful times.

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Eduardo and Asia Canales
★★★★★
July 2025

We were so lucky to have Monica in our corner! We were first time home buyers and the process can be a bit intimidating, but Monica not only made everything seem easy, she was also our biggest fighter. We were put into a situation where we needed a home pretty fast...she said "oh no problem, I can get that done!" We asked a million questions and she gave a million answers. We cannot thank Monica enough...we recommend her to all our friends and family. But if we decided to sell, she will be our first call. 5 STARS. Phenomenal person. If you want to be treated like a number then find someone else, but if you want to be treated like family, go with Monica at True North Realty!

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Mark Kendall
★★★★★
July 2025

I very much appreciated working with Monica Setzer. Her understanding of the market is exceptional and her quick responsiveness is paramount to anyone trying to buy or sell a house. Monica did an awesome job of getting my house sold.

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★★★★★
June 2025

We recently purchased our home with the help of Monica, and we couldn’t be more satisfied with the experience! Her knowledge of the market and ability to navigate the entire process made everything easy. We bought our home sight unseen, and she handled the logics incredibly. We’re so grateful for her guidance and would absolutely recommend her to anyone looking to buy a home—especially those navigating the challenges of a remote move.

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Kalpesh & Krishna Shah
★★★★★
June 2025

Working with Monica Setzer was hands down one of the best decisions we made during our real estate journey. From day one, Monica was all in—guiding us, answering every single question, and always being just a call or text away, no matter the time or day. She never missed a beat, never failed to respond, and never once let us feel lost or alone in the process. We went through ups and downs, delays and doubts—but Monica never gave up on us. She stood with us through every high and low, offering her expertise, reassurance, and unwavering support. Her dedication was truly unmatched. But what sets Monica apart is that she doesn’t disappear after closing. Long after the paperwork was signed, Monica still checks in, helps with questions, and continues to be a resource we can count on. That’s rare. She’s more than just a real estate agent—she’s a fierce advocate, a problem-solver, and a steady presence. We truly couldn’t have done it without her. Monica Setzer is a vital part of our story, and if you’re lucky enough to work with her, trust us—you’re in the best hands possible.

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Tiffany Williams
★★★★★
June 2025

Monica, a top notch agent provided me with the best service a woman could truly appreciate and honor with selling my home as a first time seller in the NC market. She was thorough, professional and knowledgeable in making sure I had the facts and insights throughout our seller-agent dynamics. Thank you so much Monica for your efforts, expertise and support in this bittersweet chapter of my life. She’s reliable, easy to communicate with, and provides you with VIP experience in the quality of her real estate services. Therefore, If you’re seeking a realtor that is hands down the best in business within the Hickory-Lenoir-Morganton vicinity, go with Monica Setzer!!

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★★★★★
June 2025

Monia originally was not my agent, but she stepped up to help with all my questions and concerns and even took time out of her schedule to be there thru my closing process. I cannot recommend Monia enough if you are looking for a great agent! You won’t be disappointed.” Thank you so much Monia for helping me start the first chapter of the beginning of my New journey. Not only was she awesome, I now have a new friend.

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Cristian Carlini
★★★★★
May 2025

It was great having Monica on our side, we are moving from Europe and her knowledge about the market, the area and environment was priceless to us. She was always in contact with us, to make sure all our questions were answered properly and in time. Always polite and kind, she is the realtor you want next to you when you are buying your new home. Thanks Monica!

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★★★★★
April 2025

Monica was so great to work with, she made things simple, always replied back in a timely manner, helped with anything that needed to be looked at for repair & always knew someone she could send out. Very smart in the business and knows what she is talking about. Would definitely recommend her to anyone!

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Chase & Sarah Boston
★★★★★
February 2025

Monica caught a error by the seller's realtor during closing. She was so professional and helpful. Would recommend her to everyone!

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Lawrence Dewhurst
★★★★★
January 2025

Monica was always so helpful and easy to work with. She is extremely nice and professional and we are grateful for all her hard work in helping us get our uncle's house sold in the Claremont area.

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★★★★★
January 2025

Monica is absolutely phenomenal. She helped my elderly client purchase a condo. She was extremely patient and knowledgeable about everything that he needed in a senior community. She was also able to help accommodate with answering questions and even helped him to make contact with his utility companies. She absolutely went the extra mile and I know she made a huge impression on the client. I will absolutely recommend her to everyone, and if ever needed I will use her in the future!

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Walter Ray Moran
★★★★★
January 2025

Provided the best i have ever encountered. Kept me informed and what to expect next.

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Buyer
★★★★★
December 2024

Monica was fantastic to work with! She is the best! Her knowledge expertise and professionalism lead to excellent communication and great advice every step of the way. She has been everything I was looking for in an agent and highly recommend!!

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Rachel Coram
★★★★★
November 2024

Monica was exceptional to work with! She is very responsive and really cares about her clients needs. I would recommend Monica to anyone wanting to purchase a home! 5 stars all the way

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Rachel
★★★★★
October 2024

Monica was exceptional to work with! She is very responsive and really cares about her clients needs. I would recommend Monica to anyone wanting to purchase a home! 5 stars all the way.

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★★★★★
August 2024

Monica was great we had a rough start but she was always there and keep trying to do all she could to help my family find the perfect home but she was great a being quick and very clear with stuff great communication and would always update in how stuff is moving and would give recommendations on certain properties or inspections.

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Kimberley Compton
★★★★★
August 2024

I worked for a Building Inspector in upstate NY for 10 years. I was the one who had to deal with the realtors. I only liked 2 in all those years because they were honest and up front. Monica took excellence to a whole new level. I am 71 years old and moved by myself and she made everything effortless. If you had more agents like Monica you should consider yourself fortunate

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Matthew Jenkins
★★★★★
June 2024

Monica was a dream to work with. She made this the easiest transaction I've ever experienced. She made sure that I understood the entire process from the beginning and was always available to answer any questions. She handled all communication between contractors and the buyer. I honestly did nothing. She is amazing! I will be using her again in the future.

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Kevin and Heather Purcell
★★★★★
March 2024

Monica, is very experienced and will present good sound advice to her clients. Her professionalism shines through on day 1 with maintained communication every step of the process. She has been an absolute dream to work with and I highly recommend her.

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user4299457
★★★★★
March 2024

Monica was fantastic to work with! She is the best! Her knowledge, expertise and professionalism lead to excellent communication and great advice every step of the way. She has been everything I was looking for in an agent and highly recommend!!

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Alyssa Wright
★★★★★
March 2024

Monica is wonderful to work with. She is very knowledgeable and truly shows she cares for the people she is working with. She kept us informed of everything going on so that we could keep up with so many documents and deadline dates without excessive stress. She takes time to learn what you are looking for to assure you will be happy with your home decision. We have been living at our new house for almost half a year and since we had such an amazing realtor, we are still happy and confident in our decision.

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Heather P
★★★★★
February 2024

Monica was absolutely amazing and everything we could ask for in a Realtor and more. She helped us move from Virginia to North Carolina and took care of everything. She went above and beyond. We recommend Monica to anyone looking for a realtor who is dedicated to their clients and provides excellent customer service!

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Tina D
★★★★★
January 2024

I wanted to share my experience I had with Monica Setzer. I was looking for someone caring and trusted. And I was blessed with monica Setzer. I needed someone who cared about the person they were selling to. And Monica was the perfect "fit" She was dedicated to finding my friend exactly what he wanted. She went above and beyond my expectations and his. She was professional and caring as well. Thank you Monica for taking such good care of my friend and getting him into his new place and insuring he was informed about every step of the process along the way. We are truly grateful.

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Alyssa W
★★★★★
September 2023

My realtor Monica Setzer was so helpful. She helped me throughout the entire process was willing to answer all questions and she was a huge encouragement! I will absolutely recommend her. I am so thankful I got to work with her!

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Robert J
★★★★★
September 2023

Monica Setzer is the best Real estate agent i have worked with and i have bought and sold many properties in different states so i have experience with agents.Monica lead the charge and did not let anyone slow the process.outstanding results.Monica will be my agent for any future real estate purchase/sale i make in NC.

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★★★★★
August 2023

From the beginning of our conversations through the sale, Monica provided a wealth of calming advice, allowing me to trust the process. I was amazed at how easy she made it to sell my house at a maximum value!

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Matthew L
★★★★★
May 2023

Monica did a phenomenal job of helping us find our first house and walking us through all the necessary steps. I highly recommend Monica since she was very professional flexible and knowledgeable.

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Tammy L
★★★★★
April 2023

Wonderful experience with selling and buying a home! Monica Setzer was a phenomenal realtor. She went out of her way.

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David L
★★★★★
April 2023

Wonderful experience with selling and buying a home! Monica Setzer was a phenomenal realtor. She went out if her way to ensure we had the best experience possible!

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Erick B
★★★★★
February 2023

Monica was very helpful. She was reasonably available whenever we needed her and I would gladly work with her again. Thank you!!

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Charlene M
★★★★★
November 2022

I was a first time home buyer. Monica was so knowledgeable and patient with me. She was always available to me for any questions I had. She was amazing with making sure the builder corrected a few things that were found during the walk through. I consider her not only an great realtor but a good friend. Thank you SO much Monica. You are awesome!

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Nancy S
★★★★★
September 2022

Monica has been the best real estate agent I've ever had she pays attention to my needs and requests and she is very patient with my numerous questions. She found the perfect house for me - Nancy Stokes

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Trent T
★★★★★
July 2022

They're always on top of things great to work with and patient enough to stop and help you learn the terminology of the process. Definitely using this group again.

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Robert Foster
★★★★★
June 2022

Monica was one of the best things about buying the house i was in and selling the same house. I had no stress. She handled everything. Highly recommended her!!

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Rob
★★★★★
June 2022

She was a big help to someone who had never bought a house. She took care of everything.i had no worries. She help me with the appraisal and the closing. She called or texted me everyday with houses for me to look at. If i found a house she was more than happy to get me a visit. It was a stress free purchase. I highly recommend Monica.

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Robert F
★★★★★
June 2022

Monica done a great job and was very informative.

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Robert F
★★★★★
June 2022

She done a great job and was very pleasant to work with. She treated us like family.

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Robert
★★★★★
June 2022

She was the best! She handled everything. I never had to worry or stress over anything! I was able to continue to get things ready to move while she handled all the paperwork and legal stuff. Highly recommend!!

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Janet F
★★★★★
June 2022

Monica had her hands full with me as a client. She did her job well

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Nancy S
★★★★★
April 2022

Very professional knowledgeable answered all my questions and made herself always accessible.I brought a house from her in April and a townhouse in Sept this year too. Highly recommended- Nancy Stokes

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Robert Foster
★★★★★
February 2022

She was a big help to someone who had never bought a house. She took care of everything.i had no worries. She help me with the appraisal and the closing. She called or texted me everyday with houses for me to look at. If i found a house she was more than happy to get me a visit. It was a stress free purchase. I highly recommend Monica.

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Naun M
★★★★★
January 2022

Muy buena persona la recomiendo con mis familiares y amigos

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Amber C
★★★★★
October 2021

Monica made purchasing a house long distance a breeze! She helped every step of the way and was even willing to go do virtual tours if we found something but couldn't get there to see it. I would 100% recommend her and her team!

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Maghan M
★★★★★
August 2021

Highly recommend Monica Setzer!! I just purchased my first home and my agent Monica Setzer guided me through the entire process and made sure I had the necessary information and resources to make the home buying process as smooth as possible.

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Steve B
★★★★★
July 2021

Monica did an excellent job of keeping us up to date during the entire process. I would definitely use her again and recommend her to anyone with residential needs.

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Andrew C
★★★★★
June 2021

Very helpful professional and polite. Overall we are so happy!

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Monica would love to hear what you're working on — a first home, a move up, or just questions about the market.