True North Realty
About Donna

My story, and how it shapes the way I work with you.

Donna Jackson
Direct: 704-913-4949
Languages: English

Donna Jackson is a lifelong resident of Gaston County with deep roots in the community. She grew up in Gastonia and has proudly called Cherryville home for the past 33 years, giving her a strong understanding of the local area and the people who live here. While new to real estate, Donna’s passion for helping others find the right home has always been a part of who she is. Long before becoming an agent, she enjoyed researching homes, driving by listings, and assisting friends and family in their home search. After spending most of her career in healthcare as an X-ray technologist, serving patients in Gaston and Lincoln counties, Donna now brings that same compassion, trust, and dedication into real estate. Known as a calm, dependable, and people-focused professional, Donna always puts her clients’ needs first. Her experience working in her family’s plumbing business also gives her helpful insight into plumbing and basic construction, allowing her to better guide clients beyond what they see on the surface. Service and faith have always played an important role in Donna’s life. She began volunteering at a young age as a Candy Striper at her local hospital and now serves in the children’s ministry at her church. Real estate has long been a goal of hers, and she hopes her journey shows others that it’s never too late to pursue something meaningful or do hard things. Married for 33 years, Donna is a proud mother of two and grandmother to two granddaughters. She enjoys traveling, photography, reading, walking for exercise, decorating, and creative pursuits. Though calm by nature, she also has a love for adventure—from roller coasters and ziplining to scuba diving, with skydiving still on her bucket list. Above all, Donna loves connecting with people and helping families find not just a house, but a place to truly call home.

True North Realty office
True North Realty
Backed by True North Realty

A local guide, with a boutique brokerage's full weight behind them.

Donna pairs deep local knowledge with True North's marketing, technology, and distribution — so clients get concierge-level attention without giving up scale.

The True North approach

How Donna + True North actually market your home.

No cookie-cutter checklists. Every listing gets the same senior-level treatment.

Step 01
Pricing built on comps, not hope

A real comparative market analysis with live absorption data from Canopy MLS — plus an honest range, not a wish price.

Step 02
Professional media, standard

Every listing includes pro photography, floor plans, and — where it earns its keep — drone, video walk-throughs, and twilight shots. No 'good enough' iPhone photos.

Step 03
Multi-MLS + syndicated distribution

Your home hits Canopy MLS plus Zillow, Realtor.com, Redfin, and Homes.com — all with correct data and pro media.

Step 04
Story-driven social + email

True North's Social Studio generates on-brand posts across Instagram, Facebook, and LinkedIn, plus a targeted email push to our sphere and past-client database.

Step 05
Concierge negotiation

Donna negotiates with a full brokerage playbook behind them — pricing strategy, inspection response templates, and appraisal defense that a solo agent can't match.

Step 06
Transaction management, handled

A dedicated coordinator owns your timeline — inspections, appraisal, lender check-ins, closing — so you get updates, not scavenger hunts.

Why work with Donna

You get a real person on the phone, backed by the entire True North operation.

  • Direct access — you text Donna, Donna answers. No junior handoff.
  • Local expertise across Gaston County, Lincoln County, Cherryville — schools, commutes, HOAs, the stuff Zillow can't tell you.
  • Early access to True North's coming-soon listings and network-sourced opportunities before they hit the public MLS.
  • Preferred lender + inspector + attorney bench — vetted, not paid referrals.
  • A written buyer or seller game plan before you ever tour or list.
  • Transparent pricing — no junk fees, no surprise closing costs.
  • Post-close support: contractor referrals, tax appeals, refinance timing.
  • A brokerage that treats agents like partners, not seat-fillers — which is why your agent is here for the long haul.
True North Realty office
Come visit

True North Realty · Hickory, NC

1 N Center St #240
Hickory, NC 28601
Hours: Mon–Fri 9a–5:30p · Sat by appointment

Based in downtown Hickory and serving buyers and sellers across the Catawba Valley, Lake Norman, the High Country, and the greater Charlotte and Triad regions. Donna works with you virtually or in person.

Say hello

Ready when you are.

Contact Donna

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